+ 550 Free Spins
Spread across your first 10 deposits
Contact Rickycasino
If you need help with Rickycasino, contact our support team at support@rickycasinocasino.online. We aim to make it easy for players in Australia to ask questions, report problems and request assistance with their account or gaming experience.
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How to get in touch
To contact us by email, send your message to support@rickycasinocasino.online. Please use the email address linked to your account where possible, so the team can better understand your request. Do not include your password or complete payment card details in a message.
In this review
For faster assistance, include your account email address or username, a short description of the issue and any relevant screenshots. Clear information can help support review your request and provide useful guidance without unnecessary follow-up questions.
- Account access, profile or verification questions
- Deposit and withdrawal questions
- Bonus terms or promotion queries
- Technical problems affecting the website or your account
- Responsible gambling requests or questions about available support options
What to expect
Support requests are reviewed in the order they are received. You will usually receive a reply within 24 hours, although the timing may vary depending on the nature of your question and the information needed to investigate it. Sending multiple messages about the same issue may slow the review process.
If your request concerns responsible gambling, please explain what assistance you are seeking in your message. The support team can provide general information about the options and processes available through the service.
