Rickycasino Terms & Conditions

Opening and maintaining an account

You may generally hold only one personal account unless Rickycasino has expressly approved another arrangement. Your registration details must be truthful, current and complete. You must update information if it changes, particularly information relevant to identity, age, location or payment ownership. An account is personal to the registered player and cannot be sold, transferred, assigned or used as a shared account.

You are responsible for keeping your username, password, authentication details and devices secure. Do not disclose login information to another person. If you believe that your account has been accessed without permission, or that your details have been lost or compromised, you should take reasonable steps to secure the account and notify Rickycasino through the available website support process. Activity completed through your account may be treated as your activity unless there is evidence that your account was compromised.

Prohibited conduct

You must not misuse the website or attempt to interfere with its operation. This includes using bots, automated software, scripts, scraping tools, malicious code or other technology intended to manipulate access or outcomes. You must not exploit an error, vulnerability, pricing issue or technical fault, and you must report any material error that you notice rather than deliberately relying on it.

• Do not use another person's identity, account or payment method without proper authorisation.
• Do not create multiple accounts to obtain an advantage, bypass a restriction or claim an offer more than once.
• Do not engage in fraud, money laundering, collusion, match manipulation or any other unlawful activity.
• Do not attempt to reverse, charge back or dispute a legitimate transaction without a valid reason.
• Do not upload or transmit material that is unlawful, threatening, abusive, misleading or harmful to other users or the website.
• Do not use the website to promote competing services, gather other players' information or conduct unauthorised commercial activity.

Rickycasino may review account activity and take reasonable action where it identifies suspected fraud, misuse, a breach of these terms or a legal or security concern. This may include requesting further information, applying a temporary restriction, cancelling an affected transaction, withholding an unresolved amount where permitted, closing an account or referring a matter to an appropriate authority.

Responsible gambling

Gambling should be an enjoyable form of entertainment, not a way to make money or recover financial losses. Only gamble with money you can afford to lose and set personal limits before you begin. Do not gamble when upset, under the influence of alcohol or drugs, or when gambling is affecting your work, relationships, health or financial commitments.

• Decide how much time and money you will spend before playing.
• Keep track of your deposits, wagers and results rather than relying on memory.
• Take regular breaks and avoid chasing losses by increasing your stakes.
• Use available account controls, deposit limits, time limits, activity reminders or self-exclusion tools where appropriate.
• Ask for support from a qualified gambling support service, health professional or trusted person if gambling is becoming difficult to control.

Rickycasino may apply account restrictions or other player protection measures where appropriate. Requests for self-exclusion or account closure should be treated seriously. You must not attempt to open another account or access the website during a period of exclusion or restriction. Player protection tools may not prevent access to every gambling service, so you should also consider independent support and device or payment controls where needed.

Privacy and communications

Personal information is handled in accordance with the Rickycasino Privacy Policy and applicable privacy obligations. Information may be collected and used to provide services, maintain account security, verify identity and age, process payments, meet legal requirements, manage risk, improve the website and communicate with you about your account. You should review the Privacy Policy for information about collection, use, storage, disclosure and your available privacy rights.

You are responsible for checking that the contact and account information you provide remains accurate. Important service, security or account messages may be sent through the website or to the details associated with your account. Marketing communications may be managed through the available preferences or unsubscribe options, subject to messages that are necessary for the operation and security of your account.

Website availability and liability

Rickycasino will take reasonable steps to operate the website, but uninterrupted availability cannot be guaranteed. Access may be affected by maintenance, internet failures, telecommunications issues, software faults, cyber incidents, third-party services or circumstances outside reasonable control. You are responsible for using suitable equipment, security software and an internet connection that supports access to the website.

To the extent permitted by law, Rickycasino is not responsible for loss caused by your failure to protect account details, use of an unsuitable device, inaccurate information supplied by you, unauthorised access caused by your actions, or your breach of these terms. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Changes, suspension and applicable law

These Terms & Conditions may be updated when services, legal requirements, security measures or business practices change. The current version will be made available on the website, and the updated terms will apply from the stated effective date or, where no date is shown, from publication. You should review the terms periodically. If you do not accept an update, you should stop using the affected services and follow any available account closure process.

Rickycasino may suspend or close an account where required for legal, regulatory, security, responsible gambling or operational reasons, or where you breach these terms. Any remaining balance will be dealt with in accordance with applicable law, verification requirements and the circumstances of the account closure. These terms are governed by the laws that apply to the relevant service and jurisdiction, subject to any mandatory rights available to you. If you have a question or complaint, use the support and complaints process made available through the website.